A family in Ohio is claiming that they lost thousands of dollars from their JPMorgan Chase bank account due to a single phone call, and the bank is refusing to take responsibility. According to the Kalista family, they received a call from someone claiming to be from Chase, alerting them to suspicious activity. The caller had detailed knowledge of their personal information, including their transaction history. The family contacted Chase to verify the emergency, and the bank confirmed the fraud attempts. However, the scammer was still able to access their money, and $22,000 disappeared from their account. Despite investigating the situation, Chase determined that the family “authorized or received benefit” from the transactions and will not reimburse them. Similar scams have been reported across the US, with victims losing large sums of money and struggling to receive compensation from their banks. This highlights the need for caution and vigilance when dealing with financial transactions and personal information.